Return and Exchenge Policy Due to COVID-19 pandemic, we are trying to reduce the chance of spread the virus. We do NOT accept any exchange or retuen, except defective item. Our regular return and exchange policy would not be implemeted until future notice Regular Return and Exchange PolicyRegular itemNo refund, only exchange in 7 daysneed original receipt and package in re-saleable conditionSeasonal, food and specific items(like spray print, glassware, etc) are final sale, no exchange or refund.Helium Balloonaccept refund or exchange before order process, NO exchange or refund after order processed,