Return and Exchenge Policy
Due to COVID-19 pandemic, we are trying to reduce the chance of spread the virus. We do NOT accept any exchange or retuen, except defective item.
Our regular return and exchange policy would not be implemeted until future notice
Regular Return and Exchange Policy
Regular item
- No refund, only exchange in 7 days
- need original receipt and package in re-saleable condition
- Seasonal, food and specific items(like spray print, glassware, etc) are final sale, no exchange or refund.
Helium Balloon
- accept refund or exchange before order process, NO exchange or refund after order processed,